Over the years we have delivered courses and support to many individuals, businesses, schools and organisations. Here is a selection of feedback we have received.
I just wanted to pass on my sincere gratitude for the outstanding work you and your team have performed at HMP Manchester.
As a parent with a hearing impaired child I am aware of the challenges for both those with impairments and those who support them. Although I have only known your team for a short time I have already seen how supportive, pro-active and determined they are with our employee.
I would be most grateful if you could pass on my gratitude to your staff for their considerable efforts throughout their time atManchester and hope the next 10 years are as productive and successful.
I hope you don’t mind, but I have taken the liberty to nominate you for the National Diversity Award.
Governor Jonathan Fisher
Head of Offender Management
Success for Liam
Liam is profoundly deaf and uses British Sign Language as his first language. Despite attending college and working previously he had found himself unemployed for several years.
He found that due to his deafness faced additional barriers to gaining opportunities to gain employment.
School of Sign Language Ltd, worked in partnership with the Disability Employment Advisor at his local Job Centre in providing 1:1 interpreting support which enabled him to access a 3 week training course which lead to the possibility of paid employment and a guaranteed interview with a Housing Association.
Liam has now successfully gained a full time position and is delighted to be working and utilising his skills again. School of Sign Language, will continue to provide in work support to Liam and his employer to ensure that this position is sustained.
Liam said “I’m really pleased to hear that I have been offered a job as Grounds Maintenance in Wythenshawe Community Housing Group. I am over the moon as I have been out of work for 6 years I attended Wythenshawe College for 3 weeks course, which we concentrated on modules such as customer service, interview techniques and confidence building. The course enabled me to meet other people who have been in the same position as me, they were all friendly and we had a good laugh. My interpreter was from School of Sign Language and they have been brilliant to support me through the whole process. I will be starting work in April, It will be 6 months contract, I will definitely work hard to prove them I’m worth for this job and keep me for permanent, finger crossed.”
DEA said “I am so pleased for Liam, he truly deserves this opportunity. I only met Liam in October 2013 and he has been a joy to work with, so positive, despite his length of unemployment. I must also say how supportive and absolutely brilliant the School of Sign Language were, to be there for Liam and I at very short notice really gave Liam the best chance of success.“
I thought it was fantastic. This should be done in schools across the country to spread awareness she was absolutely wonderful. Thank you. – Lydia
I really enjoyed last week’s session on sign language. I must be honest at the start I was nervous I don’t know why, probably because I have not had much experience with a Deaf individual before but after a while I was okay. I enjoyed taking part in the group activities we did it gave me a little insight into what life is like for a Deaf person. Overall I really enjoyed this lesson, and I am now looking to take a Makaton course. – Shane
I thought the presentation was wonderful. It open my eyes to some of the difficulties deaf people face. I feel a little more confident now in communicating with someone who is deaf. (but not when I went to the bank and a man with hearing aids in, was signing to a lady what looked like ‘sleep with me’. The lady looked very perplexed & I didn’t feel that confident to intervene! – Alyson
Marios and Hussein were really fantastic !! Thank you so much for sending them to our school. The pupils, my colleague Sophie and I thoroughly enjoyed their session on British Sign Language and I must say I was particularly impressed with how quickly the pupils picked up words and the alphabet, thanks to Marios’ great teaching and Hussein’s clear interpreting.
It’s the best course I have been on in my 33 year’s of working here
It was very informative best thing we have fun while we were learning
Are you putting another course on I missed it and everyone is still talking about it
Saireen Khan, Service Excellence Specialist, Link Up House, Leeds.
I am writing to you in regards to some positive feedback we have received
The client has contacted us to share the following:
I have just returned from a home visit with one of your interpreters, Debra Keyser.
As I have never used your service before I was a little apprehensive as to how the consultation would go, can I just say that Debra is a credit to your team. She is very professional and bridged the communication gap that I had with the patient. She was so friendly and put both myself and the patient at ease. She is fantastic in her role and I will definitely be asking for her by name if I need your service again.
An excellent service provided and I will definitely be recommending your services with colleagues and other professionals.
We would like to thank you for your hard work and let you know that we very much appreciate your efforts to deliver a high level of service and positive experience to this client.
We have made a note of this positive feedback on your profile for our records.
Again many thanks for your hard work.
Service Excellence Specialist
Link Up House, Ring Road, Lower Wortley, Leeds, LS12 6AB, UK. dd: +44(0)1132107797 | t: +44 (0)870 748 8000