What our Customer are Saying

Here is a small selection of recent feedback from some of our customers.

I just wanted to pass on my sincere gratitude for the outstanding work you and your team have performed at HMP Manchester.

As a parent with a hearing impaired child I am aware of the challenges for both those with impairments and those who support them. Although I have only known your team for a short time I have already seen how supportive, pro-active and determined they are with our employee.

I would be most grateful if you could pass on my gratitude to your staff for their considerable efforts throughout their time atManchester and hope the next 10 years are as productive and successful.

I hope you don’t mind, but I have taken the liberty to nominate you for the National Diversity Award.

Yours faithfully
Governor Jonathan Fisher
Head of Offender Management
H.M.P Manchester

Lydia – “I thought it was fantastic. This should be done in schools across the country to spread awareness she was absolutely wonderful. Thank you.”

Shane – “I really enjoyed last week’s session on sign language. I must be honest at the start I was nervous I don’t know why, probably because I have not had much experience with a Deaf individual before but after a while I was okay. I enjoyed taking part in the group activities we did it gave me a little insight into what life is like for a Deaf person. Overall I really enjoyed this lesson, and I am now looking to take a Makaton course.”

Alyson – “I thought the presentation was wonderful. It open my eyes to some of the difficulties deaf people face. I feel a little more confident now in communicating with someone who is deaf. (but not when I went to the bank and a man with hearing aids in, was signing to a lady what looked like ‘sleep with me’. The lady looked very perplexed & I didn’t feel that confident to intervene!“

(Students from a recent course)